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  • Troubleshooting
    • Why don't I see a certain title in my dashboard?
    • Why is my journal title-by-title price not what I set it to be?
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    • Where does the citation and authorship data come from?
    • How do you calculate the open access portion of the forecast?
    • Does this work for consortia?
    • Why does the forecast data change?
    • What does the "Missing PTA" warning mean?
    • What does the "Missing Prices" warning mean?
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  1. Troubleshooting

Why don't I see a certain title in my dashboard?

PreviousTroubleshootingNextWhy is my journal title-by-title price not what I set it to be?

Last updated 2 years ago

So, you’ve uploaded your COUNTER file(s), and there’s a particular journal you have in mind and you’re not seeing it.

Since Unsub includes all relevant titles in your Unsub dashboard why would a title not be included?

There's a number of reasons a title you expect to see in your Unsub dashboard may be missing. These are those reasons:

  • The journal has changed to completely open access; in which case, including it in title by title modeling no longer makes sense since you can not subscribe to it.

  • The journal has stopped publishing articles.

  • Your Unsub package is missing a title price (a-la-carte price) for the journal..

  • You have filtered out the title using the . To fix this, upload a new journal filter file excluding the title(s) that you want included in your dashboard.

To get a report on what titles are missing from your dashboard see .

See here to correct this
journal filter setup step
Missing titles report