Why don't I see a certain title in my dashboard?

So, you’ve uploaded your COUNTER file(s), and there’s a particular journal you have in mind and you’re not seeing it.

Since Unsub includes all relevant titles in your Unsub dashboard why would a title not be included?

There's a number of reasons a title you expect to see in your Unsub dashboard may be missing. These are those reasons:

• The journal has changed to completely open access; in which case, including it in title by title modeling no longer makes sense since you can not subscribe to it.

• The journal has stopped publishing articles.

• Your Unsub package is missing a title price (a-la-carte price) for the journal. See here to correct this.

• You have filtered out the title using the journal filter setup step. To fix this, upload a new journal filter file excluding the title(s) that you want included in your dashboard.

To get a report on what titles are missing from your dashboard see Missing titles report.