Welcome!

A better way to analyze your Big Deal

Unsub is a dashboard that helps you reevaluate your big deal, and understand your cancellation options.

This documentation is separated into four major sections oriented towards your learning goals:

• Tutorials: Easy to follow step by step guides to getting started with Unsub. For example, Create a package

• How-to guides: Guides on solving specific problems. For example, Upload title prices

• Reference: Technical information about components of Unsub. For example, Scenario parameters

• How it works: In depth articles geared towards understanding why. For example, Where do the APC prices come from?

In addition, the Troubleshooting section contains answers to common questions about Unsub.

Searching for documentation

You can full-text search the Unsub documentation - just click Search in the upper right of this page and type out a query.

Linking to documentation

You can get the link to any page by copying the link in your browser. You can also get direct links to any headers. Go to the header of interest and hover your mouse over the far right side of the header and a link icon will appear. Click that link icon and the url will be copied to your clipboard.

Unsub mailing lists

When your Unsub account is setup, the email address associated with the account does not automatically receive any emails with Unsub announcements.

We strongly recommend you sign up for these two google groups:

• Unsub Announce for important data and user interface updates

• Unsub Discuss for user discussion

Webinars and videos

Check out our Webinars page for information about any upcoming webinars as well as links to webinar recordings. You can view a recording of the most recent training session here.

Feedback

If you have spotted a bug or are encountering a technical challenge with Unsub, send a note to [email protected] and mention Unsub somewhere in the subject line.